Returns & Refunds

Last updated: June 2026

Return Window

Items may be returned within 7 days of delivery if unused, unwashed, and in original packaging with tags attached.

Non-Returnable Items

Sale items, customized products, and items showing signs of wear cannot be returned.

How to Return

Contact us at hello@aerisbyawais.com with your order number. We will provide return instructions.

Refunds

Approved returns are refunded within 5–7 business days via bank transfer or the original payment method once we receive and inspect the item.